14 Result-Robbing Habits to Conquer
Business practices that look highly productive on the surface can quietly undermine our effectiveness. This article breaks down 14 common performance‑eroding behaviors. The ones that hit closest to home for us were #4 Calendar Whitespace, #5 Turn Off, #6 Body Betrayal, and #10 Multitask Chaos. Which resonates with you?

2nd Gen Newspaper Adapts to Thrive in Print
See if the continued growth and success of a second-generation newspaper publisher can help your company’s success. Schnepp Media, which prints 600,000 weekly newspapers, is growing by reshaping its past products into multi-platform business offerings. There is a paywall, but the first 1,200 words before it provide excellent information >.

Show Me the $$: The ROI of AI and Automation
We are constantly hearing about AI and automation. But the question about measurable ROI remains. If you are still trying to determine if and how AI and automation systems cut waste, improve consistency, and accelerate production, this article is worth a read >.

AI for Business Owners and Senior Managers
A print software company founder called one day to share his excitement about an AI that was exactly what business executives needed. On his recommendation, we tried NotebookLM and were impressed. If organizing scattered information into clear business insights is of value, check out this free SCORE webinar >.

Have Companies Taught Their New Reps the Wrong Targets?
Your new reps aren’t the issue, the targets you’ve taught them are. When they only chase specs, you lose margin and hand wins to competitors who ask the deeper questions. Sid's breaks down the leadership gap holding your sales team back and the training that fixes it. Read more >.

Difficult Customers or Broken System? De-escalation Wisdom
Many so-called “difficult customers” are really a symptom of broken processes. Vague job specs, chaotic live pricing, and unsupported CSRs create friction long before the first call. The real fix starts with leadership: repair the system, not the customer. De‑escalation is a process, not an apology. Debbie's insights on how to repair it >.

Steve Bandrowczak
Steve Bandrowczak, who was most recently Xerox’s CEO, has now joined SOL as a Senior Advisor to help organizations leverage AI to transition strategy into real-world, measurable value.

Robert Prah
Robert Prah, who was previously at HP, is now at Xeikon.

Kerry Sanders
Kerry Sanders has joined Adobe as Director of Global Sales Excellence. Kerry was formerly at EFI.

Lauren Smith
Lauren Smith, with over 20 years of B2B marketing experience, has joined ePS (eProductivity Software) as the Chief Marketing Officer.

John Kaliotzakis
John Kaliotzakis, previously with RM Machinery, has joined Standard Finishing Systems, as a Territory Sales Manager. 

Yasmina S. Ben Bouchta
Yasmina S. Ben Bouchta is now the Production Print Specialist at Sharp Electronics Corporation USA!

Troy Ebanks
Troy Ebanks, who was formerly at HP, is now a Strategic Account Manager at Alexander’s Print Advantage.

Paul Lattimore
Paul Lattimore has transitioned to The QMC Group as Chief Growth Officer after decades of service at HP

Michel Caza
Michel Caza died on 23 May, aged 91. Michel spent his life advancing screen printing, known for turning ultra‑fine detail into a signature style. He mentored printers worldwide, worked with major artists, and helped shape FESPA, leaving a legacy that pushed the craft far beyond its traditional limits. Read more >.