Kim Loth-American Printer - News’ lead articles focus on business issues. Scroll down for print tech announcements. • Motivation Secrets Leaders Should Know • Setting Goals - Forget That! Focus on This • Printer Provider Growth in B2B Omnichannel • Opportunity Developing New Leadership • Are You Living Your Potential Mission • Customer Service, Who Cares? Submit your favorite business article to share with our readers >>>
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Motivation Secrets Every Leader Should Know Maximizing profits requires a leadership team that knows how to motivate employees. Because good motivators create a culture of engagement, driving up productivity, job satisfaction, retention, and profits. Plus, it’s nice having happy, engaged employees. In her article, Dr. Rozen discusses five ways to motivate employees to reach their best potential and improve.
Setting Goals – Forget That! Focus on This Instead Interesting question: Should your organization spend less time on goals and more time on your systems? This discussion’s position is that having a well-designed system trumps goals. See if you agree with James Clear’s premise that goals may provide short-term direction and motivation, but systems drive progress. Note: Your email maybe required to access the article.
Printer Provider Growth in a B2B Omnichannel World Surveys over the past year confirm that B2B buyers prefer a personalized, omnichannel communications model. B2B suppliers who can meet those preferences are gaining market share - at the expense of the laggards. And for those still waiting to commit to the omnichannel services, the window of opportunity may be closing. How does this apply to print? >>>
The Opportunity of Developing New Leadership As a print company executive, one of your strategic responsibilities is mentoring and developing your next layer of leadership. One of the most challenging parts of that role is helping leader-prospects recognize and restructure some of their negative personal narratives. This article can help you avoid common traps as you accomplish those restructuring tasks.
Customer Service with Care Workshop Oct 3 Upgrade your customer experience score. Learn to effectively integrate CARE into your Customer Service program! Increase profits by raising quality service standards across your entire printing operation. This is a Debbie Nicholson Masterclass specifically designed for print professionals. Tuesdays, October 3 to November 7. Click to register.
Highly interactive, information-rich demonstration productions for live delivery to in-person and hybrid prospect audiences.
Developing the Business Are You Living Your Potential Mission Smart buyers will quickly discern suppliers with a caring culture from those who lack it. If your sales representatives struggle to secure repeat appointments with key buyers, there are valid reasons behind it.
Customer Service, Who Cares? PSPs better care! I see customer service continually being pushed to the back of the line. The passive and transactional customer service business approach is not working!
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