Hacked Print/Marketing Service Provider Lessons 
The article discusses real-world issues regarding costs, liabilities, and lost clients associated with low cyber security measures. Questions related to insurance, law enforcement, refunds, and follow-on client risks should be of interest. 
 

Customer Experience: A Lesson For Every Business
If your customers have a poor experience, it might not be your fault, but it's still your problem. You have a choice: You can pass the blame to whoever might have caused the problem, or you can just solve it. 
 

Maximizing Strategic Mergers & Acquisitions
Few actions can change the value of a company as quickly and dramatically as an acquisition. Is acquisition a consideration? If so, this free Deloitte on demand webinar provides valuable insights for every stage of an often complex M&A process.
 

Xerox's 3D Printer Deployed to a Navy Warship
The assault ship USS Essex became the first to operate a Xerox ElemX 3D printer while underway. "The ElemX requires minimal post-processing, providing a finished part in a matter of hours, as opposed to several days with other 3D metal technologies," said Tali Rosman, GM of Xerox Elem Additive.
 

Proactively Evolve Your Business Model
For PSPs to remain relevant, they must adapt and offer customers and prospects capabilities to meet their  print and mail objectives with value-add solutions. We believe this is a Canon/Quadient eBook, provides valuable information  to all PSPs regardless of technology used. 

Highly interactive, information-rich demonstration productions for live delivery to in-person and hybrid prospect audiences.
 

Developing the Business
What Gets Measured - Gets Managed - And Improved
On a recent plant managers conference call, I asked, "What do you systematically measure and report to a department?" Too many key managers believe they've "done their job" - if their company's work is - acceptable to their customers - and on-time re. delivery. I equate that to "Showing-up."

Wide-Format Industry Needs to Keep It Together!
Finally, the Wide-Format industry is bonding with expanding their portfolio line of products by adding custom finishing and structural assembly!  The professionals are here to help!  Read more…

An Investment in Knowledge Pays the Best Interest
In our increasingly digital world, knowing the facts about the unique sustainability of paper is a potent antidote to the common environmental myths used to justify replacing paper mail with electronic communications. Fortunately, there is an arsenal of data to help you make a case for the sustainability paper.
 

Lisa Solomon
Lisa Solomon has been promoted to Senior Vice President of Corporate Accounts at Motion Industries.

Shaun Holdom
Shaun Holdom was appointed as the Marketing Manager of Wide Format Inkjet Systems at Fujifilm.

Raynald Barillot
Raynald Barillot was recently appointed as the Category Manager, Digital Packaging, EMEA for Fujifilm Europe.

Can Music Reconnect Elderly Patients With Their Memories?
Researchers had a group of older adults between the ages of 54 and 89 listen to a playlist for an hour every day for 8 weeks and journal about their response to the music. The team scanned the participants’ brains before and after listening in order to measure their neurological response. What the researchers found was striking.